Operations

Customer Experience Associate

New York, NY

We are seeking the most customer-service-centric person that has ever existed with a keen eye for fashion. We believe every team member impacts the customer experience and this role will directly shape that. From answering routine questions, to 30 minute phone calls about the perfect styling for a night out, you’ll be our customers' new best friend. You are reliable, able to multitask, can interject humor when needed and have the ability to remain cool under pressure.You have a flair for fashion and experience in fitting & styling clients. You also possess excellent communication & problem solving skills and are able to respond to inquiries and resolve customer issues via our various communication channels: emails, chats, texts and phone calls. We do it all!

What You'll Do:

Who You Are:

Contact: careers@universalstandard.com